國際運送｜International Shipping

Shipping fee / 國際運費 :

1.We ship worldwide from Taiwan. All the shipping is via register post as Post office, SF express or DHL to ensure all packages are shipped safely. You will be sent your parcel tracking number via email once shipment is made and you can track it online.

2.Package to overseas other than Hong Kong and Macau is delivered by Post office or DHL. Fixed shipping fee depends on your location. It is flat rate for each area for delivery up to 1.5 kg. 港、澳以外地區以郵局或DHL寄送。依各國所在地之不同 , 收取不同之固定運費 , 每筆運費固定以重量 1.5 kg 的包裹計費收取，多不退、少不補。

3.Package to Brazil is delivered by DHL. After you complete the order, we will send you the payment link for shipping fee. The shipping fee will be calculated according to the actual weight.

4.Package to Hong Kong, Macau is delivered by SF express and the shipping fee paid by you as you receive the package. 港、澳以順豐速運寄出 , 運費採貨到付款 , 您於收件時 , 直接支付給送貨人員。

5.If you cannt choose your country as you place an order, please contact us via Facebook messenger or Email- [email protected] 若在結帳時沒有出現您的國家選項 , 導致無法下單時 , 請以 FB message 或是Email 聯繫我們。

Notice: Overseas orders cannot ship liquid products. 注意 : 國際訂購無法運送液體商品 , 請勿選購 , 謝謝。

Customs and import taxes / 關稅及進口稅 :

1.Customs declatation is based on the actual invoice to declare.

2.We can help to reduce invoice, but please understand as below:

Customs Declaration of the article value based on buyer’s own request to declare.

Damage & loss occurred during the international freight, the buyer needs to bear the afterward responsibilities including insurance claim.

[63penhouse ] has no liability for any damage & loss that occurred in the foreign land.

3.63penhpuse cannot take responsible for delays due to customs nor any customs and import taxes that may apply.

Notice / 注意事項 :

1.Please confirm your shipping information before you place an order. If there is a delivery failure due to wrong shipping information, you will have to pay for shipping fee again before we resend your package.請填寫正確且完整之收件人姓名、電話、郵遞區號及地址 , 以避免包裹因收件資訊不正確而被退回。若因您未填寫正確之收件資訊 , 導致發生額外的運送費用時 , 該運送費用需由您全額支付完成 ,才會再次為您寄出商品。

2. If you have received worn, damaged items, please take a photo and contact us via Facebook messenger. For defective goods, we directly refund the amount of the goods to your PayPal account, and no longer send a new one.收貨後，若您發現瑕疵或寄錯商品，請拍照並與客服聯繫。對於瑕疵商品,我們將直接退款該商品金額至您的PayPal帳,不再另行補寄新品。

3.Shipping fee is non-refundable. If you failed to claim your parcel or refused any shipments, you will be held responsible for the original shipping charges, plus the cost of returning the package to us.運費是不可退還的。如果您未能領取您的包裹或拒絕任何貨件，您將承擔原始運費以及將包裹退回給我們的費用。

4.After the order payment is completed, if the order needs to be canceled, the transaction fee paid to PayPal or the bank will be borne by the buyer. The transaction fee must be deducted from the refund amount. 訂單付款完成後，如需取消訂單，支付給PayPal或銀行的交易費用將由買家承擔,交易手續費必須從退款金額中扣除。

Payment and Delivery / 付款及配送

1. Payment via Paypal (Visa, Master Card, JCB) 付款：Paypal 信用卡支付(Visa、Master Card、JCB)

2.Ship via Chunghwa Post, DHL or SF Express depends on your location. 配送：郵局、 DHL、順豐速運